FAQ
This information was issued by our supplier and we are bound by their T&Cs
Are the alternative products you offer compatible with my existing setup?
In order to confirm this for you, you need to reach your technical support advisor to provide information on your current system set-up to better advice.
Do keep in mind, we offer the Solis and Sunsynk inverter range as alternatives that are compatible with Kodak batteries.
The Kodak inverters are also compatible with most of our existing batteries, i.e., Pylontech, Freedom won, Revov, Hubble Lithium.
Will I need to replace my entire system if I switch to a different brand?
No, Kodak inverters and batteries have cross compatibility with a lot of batteries and inverters in the market.
Can I mix the discontinued brand’s batteries with a new inverter?
Kodak batteries are compatible with a lot of industry leading inverters i.e. Solis and Sunsynk inverters.
Will there be any buy-back or trade-in options for existing stock?
Yes, we will be implementing a buyback process for batteries with refund value calculated from battery age since the start of the warranty period
What should I do if I have a faulty Kodak in future?
You will have to contact one of our technical support advisors to assist you book the faulty unit to any of our service centers. We will continue testing and repairing faulty units under the warranty period.
Will there be any remaining stock available after the discontinuation date for returns/warranty claims?
Yes, we will be procuring all service-related parts to ensure repairs are done timeously with a buffer stock for warranty replacements in unrepairable conditions.
Will I be in trouble if I keep the non NRS certified Kodak installed?
The regulation enforcement highlights the need for homeowners to register their systems before March 2026 to avoid fines and ensure compliance. Being tied to the grid and not registering will result in penalties. For an outlined process by Eskom click here
Will this affect my warranty on my current Kodak system?
No, the standard warranty period is still applicable.
Can I still purchase Kodak spare parts for maintenance and repairs after the discontinuation date?
Yes, spare parts will be available as we will still be servicing Kodak units post discontinuation period to ensure we honor the warranty.
Will firmware updates and software support still be provided?
Yes, we have a dedicated team of technical support advisors who can share the latest firmware updates upon request.
Will you still stock spare parts for future repairs?
Yes, we will continuously stock spare parts across our service centers to ensure repairs are completed timeously. If you have any questions or require support during this transition, please don’t hesitate to reach out.
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Home security has always been of utmost importance to homeowners. The development of wireless technology has brought many advancements to home security systems. However, when it comes to choosing between wired and wireless alarm systems, the former is the better option. Read this short article to learn about the benefits of wired alarm systems and how to make them smart with Konnected.
1. Reliability
Wired alarm systems are more reliable than wireless systems.
The wired sensors are directly connected to the control panel with wires; therefore, there’s no chance of interference or loss of signal. In contrast, various factors such as distance, signal interference, or low battery levels can affect wireless alarm systems. Wired systems are less prone to these issues and provide a stable and consistent connection.
2. Security
Wired alarm systems are more secure than wireless systems.
Wired systems are less vulnerable to hacking and jamming because they do not use radio frequencies to transmit data. Hackers can easily intercept the wireless signal, and with the right equipment, they can easily disarm or disable a wireless alarm system. Wired systems are not prone to these types of attacks.
3. Maintenance
Wired alarm systems require less maintenance than wireless systems.
As wired sensors do not use batteries, they do not require periodic replacement. They’ll always work, as long as they are properly wired into an alarm panel. Wireless systems, on the other hand, require regular battery replacement to ensure proper functioning.
4. Integration
Wired alarm systems can be integrated with other systems easily.
Thanks to Konnected Alarm Panels, wired alarm systems can be controlled by home automation platforms like SmartThings, Home Assistant, Alexa, and more, allowing homeowners to control their alarm system remotely. Instead of ditching the traditional wired sensors, you can now bring them to the 21st century.
5. Cost
Wired alarm systems are generally more cost-effective than wireless systems.
Millions of homes worldwide already have the wired alarm system. With Konnected, you reuse what you already own instead of replacing the pre-existing system. If you wish to buy more wired sensors (like motion or contact sensors), they’re much cheaper than wireless ones. Wired systems & sensors also don’t require maintenance, making their lifespan longer and reducing costs.
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]]>Even in-low light or darkness, these cameras have sharp night vision capabilities for clear-as-day images. The Cloud is a global video cloud service platform that can be linked to your smart devices so you can enjoy value-added services. With bank-level encryption, your data stays secure on the Cloud
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]]>A Shout Out To Grout
It’s not as sexy as a chalkboard paint project or as versatile as your crescent wrench, but grout deserves a little respect as a home maintenance staple. Grout is the paste-like material that is forced in-between your tiles, and it’s responsible for holding your tile patterns in place, protecting them from chipping and keeping water out. If you give grout a little love, it adds to the finished look and feel of your space.
But, if left to its own devices, grout becomes cracked and stained, which means you’ll have to replace your tile sooner. Plus, its warm, damp crevices are inviting to mold and mildew. That’s why it’s important to clean your grout every few weeks.
Here’s how:
1) Give your grout a quick wipe with a clean moist towel to remove excess dust and dirt.
2) Mix a paste of equal parts baking sodaand water. Liberally cover the grout with this homemade mixture.
3) Next, pour vinegar over your baking soda-caked grout. The mix of baking soda and vinegar will bubble up. That’s good!
4) Wait for the bubbling to die down, and then scrub the grout. We recommend using an old toothbrush.
5) Once you’ve scrubbed the grout clean, use a wet cloth to wipe away any residue left on the grout.
6) Let it dry completely. If it’s clean, great! If you still see some gunk, try repeating the cleaning process.
If your grout is already laced with mold, you’ll need a more agressive strategy to kill the mold. There are many products you can use but tea tree oil is by far the most effective natural mold killer. It’s more expensive than other options (about $10 for a 2 oz. bottle) but it’s harmless to people and animals. Mix 1 teaspoon of tea tree oil with 1 cup of water and spray the affected area. The solution will kill the mold and prevent it from returning. Once the mold is gone, you can clean the area with a mild, non-abrasive cleaner.
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