Email: info@diygeek.co.za
Tel: 011 824 2708 (Ext 209)
(Click number to WhatsApp)
Office Hours:
Mon – Thurs: 7:30am – 16:30pm
Fri: 7:00am – 12:30pm
Sat – Sun: Closed ………but we’re always open on WhatsApp
13 Makriel Road, Wadeville, 1422
Vat No: 4070293107
40 thoughts on “Contact Us”
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Good Day,
Can you please tel me what is the brand of the wind turbine in the link below:
https://www.diygeek.co.za/product/wind-turbine-generator-6000w-12v-24v-48v/
Also, when will you expect stock again?
Regards,
Phillip
Hey Phillip
Thank you for your enquiry.
Stocks arriving beginning of April 2020 for the Axperts. These turbines are Chinese. No specific brand name.
True output is less that rated. 6000W is peak but not constant. I do have accurate units. May I send you a pricelist?
Hi
I got a walk in freezer which uses 13 amps. What type of wind turbine/battery/inverter do I need to power the freezer.
Hey Karin. I’m assuming it’s single phase. Works out to 2990W. A 5kva inverter would be perfect. Please email me for an official quotation.
Hi Karin. Is it single or 3 phase?
Hi, looking for 12 infrared thermometer guns. Do you have stock? price? and how quick can I get them?
Regards
Hi. I order on demand. They’ll take between 15-25 working days.
Hey. I’m ordering a new batch next week. May I send you an offical quote?
Please advise why my order 7247 placed on 12 April is still being processed.
0825664655
M Silber
Morning Mervyn.
There is a huge delay with logistics due to Covid-19. You placed the order on the 12th April. That’s only 6 days ago.
There is a lead time between 7-14 working days on these thermometers. We are well within our delivery schedule. Please follow the tracking info – https://www.dhl.com/us-en/home/tracking/tracking-ecommerce.html?tracking-id=6456752470
Thank you
Hi. Plus minus delivery and shipment time on the Creality Ender 5 plus? And do you stock parts or import on demand?
Morning. It usually takes 7-14 working days but with this pandemic, shipping is very unpredictable. I would have to get exclusive pricing for you. If you wish, WhatsApp me on 27118242708 so we can continue this conversation.
Hi
Can you let me know when you roughly expect to have the Creality Ender 5 Pro back in stock.
Thanks
Richard
Hey Richard
I have to wait until shipping costs come back down to normal. At the moment they are ridiculous.
How long does it take to get 200ah Narada batteries delivered to Robertson Western cape
Hi. It will take between 2-3 days.
Good morning where are you situated?
We’re based in Wadeville but purely an online store. How may I help?
Good day. I would like a qoute on 15W Laser Engraver. Shipping to Pretoria, Mabopane. O would like to know If I can add a rotating module to this laser engraver.
Hi. Will email you a quote straight away. Thank you
Morning, what is your best 5kva Inverter you have and prices? Thanks
Hi Max. The inverter is customer specific. Budget and function play a huge role. A great all-rounder is the Sunsynk Inverter. You have essential and non-essential outputs which is great. For faster response please WhatsApp us – +27118242708. Thanks.
Heloo there, i ordered an ACR10 meter please advise when can i expect delivery.
Hey. It will be dispatched today. Should be at you tomorrow.
Hi there, i was promised delivery today. I have tried calling the land line all day and it just rings and no answer. i have emailed and no response to my emails. please can you urgently call me and advise what has happened with my delivery.
Hi. Our offices close at 13:00 on Fridays. I’ll look into it asap.
We only received the confirmation this morning. Our supplier will delivery directly themselves. Unfortunately they have closed so I can’t check up with them. Will do on Monday.
Good Day,
I just want to thank and congratulate you for your excellent service. I live in Kimberley, yet it took just 24 hours from receipt of order up to delivery in Kimberley. That is really exceptional. I will be a customer of yours for a long time to come.
Regards
Frik Koen
Hey Fred. Thank you for your excellent review. If you have chance, please review us
https://g.page/r/Cfjez1c1fknrEAg/review
https://www.hellopeter.com/diy-geek
I just want to thank you for your outstanding service.
48 hours from placing the order to my from door(in Durban).
Great to see a company who still believe in service delivery.
Will definitely be back.
Regards
Sean
Pleasure Sean
Glad you’re happy
Hi Sean. Thank you for a great review.
Hi Strato, any updates on my order?
Thanks!
Morning. Which order number you referring to?
order #25409 which was paid 6 weeks ago.
Morning Jan
How may I assist with this order? It shows as delivered on the 31st July as per the Courier Guy tracking.
It was delivered to another client of yours. I have not received it yet.
Morning Jan
Oh yes. I know about it. The Courier Guy is scheduled to collect it and drop it off by you as it was their mistake.
We’ve been on the phone with them all day. I think we are getting somewhere.
As soon as I have the tracking number, I’ll send it to you.
Apologies once again for this inconvenience
I’ve sent 17 emails about this to support@diygeek.co.za
Morning Jan
Oh yes. I know about it. The Courier Guy is scheduled to collect it and drop it off by you as it was their mistake.
We’ve been on the phone with them all day. I think we are getting somewhere.
As soon as I have the tracking number, I’ll send it to you.
Apologies once again for this inconvenience